1. Information casinos collect
As part of the registration process and use of the casino software, casinos may collect personal data that includes (but is not limited to):
a) Information you provide through completing forms on their websites, casino software or communicated through electronic or telephonic means
b) Correspondence submitted through their websites, email, telephone or other means
c) Feedback from any surveys, customer research or similar activities where you may be engaged
d) From transactions performed through their websites, casino software or other means
e) From your visits to their websites, casino software, internet traffic data, geolocation data and communication
2. Retention of your information
Any casino keeps your data for as long as is necessary for legal or business purposes. They will actively review the information they hold and when there is no longer a customer, legal or business need for them to hold it, they will either delete it securely or in certain cases, anonymise it. Please note that they may be required in certain circumstances to retain your information indefinitely (for example under their procedures on responsible gambling, self-exclusion and AML obligations).
3. Data Security
Any casino takes appropriate measures to protect your personal data against unauthorized access, unlawful use, accidental loss, corruption or destruction. They use technical measures such as encryption, tokenization and password protection to protect your data and the systems they are held in. They also use operational measures to protect the data, for example by limiting the number of people who have access to the databases in which your casino account information is held.
4. Your rights
4.1 You can exercise certain rights with the personal information any casino processes. Such rights include the access or ability to obtain copies of your personal information.
4.2 You can also seek to correct, amend or delete your personal information. Further, you can object to, place limitations or restrictions on how your personal information is processed.
4.3 Withdrawing your consent, for example to obtain marketing correspondence can also be done through opting out of such communications or contacting any casino's support.
7. What is a Cookie?
Cookies are small text files containing small amounts of information, sent to and stored on your computer, mobile device or other devices when you visit a website. Cookies are then sent back to the originating website on each subsequent visit or to another website that recognises that cookie. Cookies are helpful as they allow a website to recognise a user's device making access and navigation, much easier.
8. Managing Cookies
To delete any cookies stored on your computer or stop cookies which track your browsing activity on the website, you can do so through your browser's privacy settings (the settings may differ depending on which browser is used). If you require more information on how to disable cookies or change your privacy settings please visit the sites mentioned above.
Please note that deleting our cookies or disabling future cookies from our websites could result in your inability to access certain areas or features of the website.